Policies
DuffAM Policies
Straightforward terms for working with DuffAM.
Return & Warranty Policy
How replacements and returns work — collaborative first, replacement over refund, and honest about the real limits of FDM, resin, and SLS printing.
Prohibited & Restricted Items
What we won't print — firearms, export-controlled items, unlicensed designs, and more.
Privacy Policy
What we collect, how it's used, and your choices.
Terms of Use & Liability
The terms of using this site and ordering from DuffAM, including limits on liability for functional parts.
Design & File Ownership
Who owns what — files you send us, photos of your part, and DuffMakers Shop designs.
Shipping Policy
How orders ship, and what happens if something goes wrong in transit.
Cancellation & Deposit Policy
Custom orders — what happens before and after printing starts.